Support
We read every message.
Email us
The fastest way to reach us is email. Include your iOS or macOS version and a description of what's happening.
Send feedback from inside the app
Open the menu in the top-right corner of the app and tap Send Feedback. The form attaches your platform, OS version, device model, app version, and locale automatically — no other personal info goes along unless you fill in the optional email field.
If you want a reply, include an email address.
Quick answers
How do I restore my "Remove Ads" purchase on a new device?
Tap Remove Ads under the banner, then choose Restore previous purchase. As long as you sign in with the same Apple ID, your purchase carries over.
The app crashes / hangs when I search.
Force-quit the app, reopen it, and try again. If it persists, send feedback from inside the app — the report includes your version and device automatically and helps us reproduce.
My searches return no results.
Make sure you've typed at least one letter, and that the active Word source matches what you expect (e.g. some obscure spellings only live in "All" or "Collins"). The picker label updates with a one-line description of each source.
Can I delete my search history?
Search history lives only on your device, in standard iOS user defaults. Deleting and reinstalling the app clears it. We don't transmit it anywhere.
Where can I leave a review?
On the App Store page for Lexicon. Reviews really help.
Privacy
For the data Lexicon collects (and doesn't), see the privacy policy.